The Technical Support Department is dedicated to providing high quality proactive support for the small business in and around Bicester, Brackley, Banbury, Towcester, Buckingham, Stony Stratford, Milton Keynes, Bedford, Northampton and Aylesbury.
Support when you need it. 24x7 monitoring alerts us to any impending issues which can be fixed before you even realise there is a problem as our clever monitoring software will try and fix the problem and then alert us if it needs human intervention.
The secret of keeping a network running smoothly is to keep it well maintained. Our proactive maintenance contracts include regular health checks and restore checks to ensure your backups are usable.
We monitor the condition of your anti virus and software updates for most popular packages. Many others only patch Microsoft software, we recognise that there are significant risks from leaving other software unpatched. Of course, we also monitor your backups.
Our support packages make sound financial sense by ensuring your systems are functioning and enabling your staff to operate, fixing your costs and freeing you from the nightmare of open ended billing and the additional costs of installation of new hardware, making it easy to keep your systems up to date.