The Technical Support Department Ltd Logo 01280 817616
skip to the main content area of this page
About

About Us


Our Employees

Apart from our administrative staff, everybody that works for TSD Ltd is a technician. Each technician is fully trained in house and through approved manufacturer courses. TSD has always ensured that our technical staff are fully up to speed on all the latest technology and encourage staff to take full advantage of courses, exams & qualifications provided by the various suppliers and manufacturers we use.


The Company

TSD was started as a "one man band" in 1994 by our Managing Director Michael Moyse. Growth has been controlled and the focus has been on customer retention. As a result, most new clients have come to us through recommendation from existing clients. We have deliberately kept the customer base to a manageable size for the number of staff which means that we have at times had to turn work away but has ensured that customers have been able to get an engineer when they need it and not when the next one is available. We have also sought to supply our services to businesses within a short travelling distance for the same reasons.

The geographical areas we cover are Bicester, Brackley, Banbury, Towcester, Buckingham, Stony Stratford, Milton Keynes, Bedford, Northampton and Aylesbury


We were one of the first companies to join The Professional Computing Association which is a trade association with a code of practice to which we proud to adhere to. This means you can be sure of a good standard of service and in the unlikely event that anything should go wrong, a third party arbitration service is available to resolve any issues.


We no longer build our own PCs and servers. Instead these days we will supply pre-built systems or specify Dell, Fujitsu Siemens & HP hardware where appropriate.

We are Microsoft Small Business Specialists and Microsoft Authorised Education Resellers. We offer fixed price maintenance contracts with 24 hour monitoring and no labour fees.


We will work with with you to help you corporate headquaters plan your new IT systems or advise you on how you can get the best out of what you already have. We will talk to you and your staff and most importantly listen to what you want and what your concerns are. It is only by fully understanding your business that we can even begin to formulate a solution that fits your needs and budget.



Recent Milestones

In 2009 TSD became a Microsoft Small Business Specialist

 

IT Support and computer repair in Buckingham,Milton Keynes,Brackley,Bicester,Banbury,Bedford,Northampton,Small Business,Authorised Education,Maintenance Contracts,Fixed price,computer repair,pc repair,pc people,Adderbury, Banbury, Bicester, Bloxham, Buckinghamshire, Burford, Chipping Norton, Chipping Warden, Coventry, Daventry, Deddington, Kidlington, Kings Sutton