Proactive support

For when "We'll fix it tomorrow" just isn't good enough

We offer a wide range of support contracts to suit your needs. From simple telephone support through remote desktop to a full 24x7 monitoring and alerting active system, we’ve got it covered.

Our proactive server and workstation monitoring means we don’t hang about waiting for you to call when something goes wrong. Instead, we’ll check your system around the clock, day and night, for any problems that might quash your ability to do business. And when we spot trouble, we’ll fix it right away – probably before you even know about it. What's more, our contract includes all your labour costs so even if we need to visit your site to fix the problem there will be nothing more to pay! For more information on our proactive contracts click here

Why Proactive Support?

Experience shows us that a well designed IT infrastructure with regular proactive maintenance produces 80% fewer support calls, minimal frustration and dramatically increased productivity. The Technical Support Department Ltd are dedicated to providing the same level of proactive IT support to small and growing businesses that you would expect if you had your own in house IT department. 
Enjoy the freedom to concentrate on your business.